Job Description

Senior Business Analyst - Mortgage/Property Valuation

Banking & Financial Services

Location: Irving, Texas

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.

The Role

We are seeking a passionate, high energy Senior Business Analyst. Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are looking for someone who thrives in this setting and is inspired to craft relevant solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you!

It takes a lot to succeed in today's fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both encouragement and a plan. Everything we do at Cognizant we do with passionfor our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

If you are excited by change, and excel through autonomy, we would love to hear from you!

Responsibilities

• Lead requirement elicitation sessions with business stakeholders, product owners and technical teams.
• Analyze and document current and future state workflows for property valuation, order management, reconciliation and audit.
• Develop Business Requirement Documents, User Stories, Process Flows, Wireframes and Data Mapping Documents.
• Work with different stakeholders to integrate data sources and define SLAs and success criteria.
• Collaborate with technical teams to support integration design (API specifications, file feeds, triggers)
• Drive UAT planning and execution, including creation of test scenarios, coordination with QA teas, and business sign-off.
• Act as liaison between business users and engineering teams to resolve clarifications and change requests.
• Support product roadmap development and backlog grooming sessions in an Agile/Scrum environment.
• Ensure regulatory and investor requirements related to valuations are accurately captured and addressed.

Qualifications

• Strong understanding of mortgage lifecycle, especially collateral valuation in origination and servicing.
• Experience with valuation products: BPO, full appraisal, hybrid appraisal etc.
• Familiarity with valuation compliance vis--vis FHA/VA/USDA guidelines and appraisal independence regulations.
• Awareness of latest market and technology trend in valuations like automated collateral evaluation (ACE), risk-based valuation strategies etc.
• Proficient in eliciting, analysing and documenting functional and non-functional requirements.
• Experience with process modelling (as-is/ to -be) and designing workflow improvements using tools like Visio or Lucidchart.
• Experience in creating Business Requirements Document (BRD): Outlines the high-level business needs and objectives and Functional Requirements Document (FRD): Details the specific functionalities required.
• Ability to write clear user stories, acceptance criteria and manage product backlog in agile environments.
• Skilled in data mapping, translating business rules into logic for validations and calculations.
• Strong stakeholder management and communication skills across business and technical audiences.

Tools & Technologies

• Hand-on experience with JIRA, Confluence and Agile Project management tools.
• Proficient in VISIO, Lucid chart or similar process flow creation
• Advanced skills in Excel, including pivot tables, lookups and data validation.
• Familiarity with API specifications.
• Exposure to mortgage platforms is plus.

Soft Skills

• Communication: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Problem-Solving: Developing innovative solutions to business challenges.
• Critical Thinking: Analysing situations and making data-driven decisions.
• Interpersonal Skills: Building strong relationships with team members and stakeholders
• Project Management: Managing timelines, resources, and deliverables.

Work Authorization

Cognizant will only consider applicants for this position who are legally authorized to work in US without requiring employer sponsorship, now or at any time in the future.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client OR Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What we offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.

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