Now Hiring! Content Moderator (On-site) Location: Las Vegas, Nevada, 89120
Placement Type: Contract to Hire (6 months)
Pay Rate: $22.00/hour (up to $24.50/hour with a bachelor's degree)
Hours: 8:30 AM - 5:00 PM (flexibility preferred for future expansion to 7 AM - 7 PM or weekends)
About the Role Seeking Content Moderators who thrive in tech-driven environments. This is not a traditional call center-our team handles content moderation, fraud investigation, ticketing, and omnichannel support using advanced AI tools.
You'll be part of a collaborative, family-oriented culture with strong career pathing into departments like marketing, product, and leadership.
Key Responsibilities
* Moderate user-generated content to ensure compliance with community guidelines.
* Investigate and report fraudulent activity using internal tools.
* Respond to customer tickets via phone, chat, email, and ticketing systems.
* Troubleshoot technical issues and identify root causes.
* Escalate critical issues appropriately and document actions taken.
* Interpret data and trends to recommend solutions.
Must-Have Skills
* 1+ year in customer service with experience in:
* Content moderation
* Fraud analysis & reporting
* Ticket resolution
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